We were first time home buyers and we found Mike Molina to help us with our loan. From the get go he was very responsive. We always had a million questions and he would patiently walk us through the details. He made the whole process very easy and free of tension and offered competitive interest rates for first time buyers! Towards closing we ran into an issue where the investor was taking way longer than proposed to sign off on our loan ( something completely out of Mikeâ€™s control). Mike switched the loan to a different investor and personally took on the fee to give us the same interest rate we had locked. That to me was such a standout!. Mike was even there on the day we signed our title papers. He would always get back to us within a couple of hours â€“ outstanding customer service. Come time for re fi I know who to go to. ? Thank you Mike!